Redcar & Cleveland Borough Council

During working hours:

The First Contact Team
 Redcar & Cleveland Childrens Services
 Seafield House
 Kirkleatham Street
 Redcar
 Redcar & Cleveland
 TS101SP
 Tel: (01642) 771500

Email: firstcontact@redcar-cleveland.gcsx.gov.uk

Out of hours:

Emergency Duty Team
 Tel: 01642 524 552 

In an emergency contact the Police on:

Tel: 01642 326326

Making a referral

If you wish to make a referral, please download the referral form  and complete all relevant sections prior to contacting us. 

Prior to referral, ask yourself these questions:

• Have I assessed the child and documented my findings?
• Have I documented existing risk factors or issues?
• Is there any evidence of substance abuse, domestic abuse, mental illness, a chaotic lifestyle or missed appointments?
• Has the Early Help Assessment Framework been followed?
• Has the situation been discussed with the child’s parent(s)?
• Who else is in the household?
• Have I updated myself on the children’s recent health history (Health staff)?
• Do I have knowledge of any siblings? May they be at risk of harm too?
• Is there a social worker allocated? Have I discussed this referral with that social worker?
• Has the situation been discussed with a manager/senior colleague for safeguarding?

By completing the form prior to making a call you will ensure that you have the following available:

• The evidence triggering the call
• A list of recent events
• The child’s health record (Health staff)