Contact Redcar and Cleveland Borough Council

Contact details and the Referral and Information Record for Redcar & Cleveland Borough Council are provided here.

Contact points

Redcar & Cleveland Borough Council

During working hours:

The First Contact Team
Redcar & Cleveland Childrens Services
 Seafield House
 Kirkleatham Street
 Redcar & Cleveland
 Tel: (01642) 771500


Out of hours:

Emergency Duty Team
Tel: 01642 524 552 

In an emergency contact the Police on:

Tel: 01642 326326

Making a referral

If you wish to make a referral, please download the referral form  and complete all relevant sections prior to contacting us. 

Prior to referral, ask yourself these questions:

  • Have I assessed the child and documented my findings?
  • Have I documented existing risk factors or issues?
  • Is there any evidence of substance abuse, domestic abuse, mental illness, a chaotic lifestyle or missed appointments?
  • Has the Early Help Assessment Framework been followed?
  • Has the situation been discussed with the child’s parent(s)?
  • Who else is in the household?
  • Have I updated myself on the children’s recent health history (Health staff)?
  • Do I have knowledge of any siblings? May they be at risk of harm too?
  • Is there a social worker allocated? Have I discussed this referral with that social worker?
  • Has the situation been discussed with a manager/senior colleague for safeguarding?

By completing the form prior to making a call you will ensure that you have the following available:

  • The evidence triggering the call
  • A list of recent events
  • The child’s health record (Health staff)



 GW 14.08.17

Web page update information


Page created (date):01 June 2011
Page last updated (date, name):14 Aug 2017, GW
Reason for update:Replaced CAF with Early Help